Many organizations have a bias towards having systems and processes for everything under the sun. The intention is always good but practical implications of this "excessive systems orientation" may be seriously detrimental to an organization's well being.
Once the system orientation has taken its roots, people get more concerned about systems rather than what is good or bad for the organization. As a result, systems and processes that were designed to be means to an end become an end in themselves.
If systems and processes for everything can run an organization, what is the need for human resources? By design, systems and processes should be efficient servants to help human resources run an organization. The moment they become master, trouble starts!
New frontiers of innovation and growth can never be conquered by treating an organization like a machine that can be run and controlled through systems and processes. Winning organizations believe in creating and nurturing an environment to unleash the human potential.
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