“Companies go to great lengths to set up lists of authorized approvals, meaning who can approve what size of purchase. But you will find that people who are not authorized to spend $100 on their own are authorized to send e-mails to people and waste hundreds of thousands of dollars' worth of company time.”
- Ed Reilly, president and chief executive of the American Management Association in an interview with New York Times
And this is what Don Blohowiak of Leadership Now blog has to say about this:
“Now, if you think about it, the average organization is a huge sieve pierced by a plethora of productivity and profitability punctures: Unnecessary emails surely, but also unnecessary and poorly run meetings, and badly designed jobs, along with associates hired to do work for which they’re ill-suited, insufficiently trained and led employees, inadequate measures of performance, brain drain turnover, “make work” programs, indecision, and on and on and on…”
Well, now I can say that all my rant on ineffectiveness, inefficiency and unproductiveness plaguing organizations and managers is not unfounded. Frankly speaking, this is the biggest irony of today’s workplace – with good intention we do more harm than by bad intention. Unknowingly, we are hampering the productivity of organizations and managers by building systems, procedures, and processes that act as obstacles rather than facilitators.
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